Privacy Policy

How we collect, use, and protect your personal information

Introduction

Your privacy is important to us

Welcome to the Vocalytics Chat and Bug Tracking App ("we", "our", "us"). This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our app. By using this app, you agree to the terms outlined in this policy.

Information We Collect

What data we gather and why

Account Information

We collect your username, email address, and other details you provide during sign-up.

Messages and Bug Data

All messages sent and received, and bug reports you submit are stored securely.

Device Information

Device model, operating system version, and device identifiers (IP address, device ID, etc.).

Usage Data

Information on how you interact with the app, including features used, error logs, and performance metrics.

How We Use Your Information

The purposes for which we process your data

Service Provision

To provide and improve the app's services (chat, bug tracking, etc.).

Performance Monitoring

To monitor and enhance the app's performance and user experience.

Communication

To communicate with you regarding updates, notifications, and marketing (you can opt out at any time).

Security

To ensure app security and prevent fraud.

Data Retention

How long we keep your information

We retain your data as long as necessary for providing the app's services. If you delete your account, we will remove your data, unless required by law or for legitimate business purposes.

Sharing Your Information

When and how we share your data

We do not sell or rent your personal information. However, we may share your data with:

Data Security

How we protect your information

We implement industry-standard security measures to protect your data. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.

Your Rights

Your rights regarding your personal data

You have the right to access, correct, delete, and opt out of communications. For more information on how to exercise these rights, contact us at mobileapps@snssystem.com.

Cookies and Tracking

How we use cookies and tracking technologies

We may use cookies to enhance your experience, analyze usage patterns, and improve app performance. You can control cookies via your browser settings.

Children's Privacy

Protection for young users

The app is not intended for children under 13. We do not knowingly collect information from children under this age.

Changes to This Policy

How we handle policy updates

We may update this Privacy Policy. Any changes will be posted on this page, and we will update the effective date above.

Contact Us

Get in touch with us

If you have questions or concerns, please contact us at:

Address: SNSSystem INC, 6405 Phinney Drive, Frisco, TX, 75035